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If you've encountered a bug, are experiencing issues, have a pre-sale question or need a refund, please fill out the form below.


All Freeform customers' v2 Lite licenses have been upgraded to v3 Pro licenses as of June 11, 2019. If your Freeform license(s) have expired, and you wish to renew to get access to Freeform 3, please be aware that your old Lite license is now a single Pro license and your old Pro and/or old Payments license(s) are discontinued. This means that if you originally had old Lite and old Pro, you now have new Pro (all you need) and your old Pro (seperate plugin license) essentially no longer exists. Renewals will only require renewing your new Pro license.

If you wish to downgrade your new Pro license to a new Lite license, please contact the Craft Support Team for assistance, and they'll be happy to help. We apologize for any confusion and inconvenience.


Your plugin must have been purchased within the past 12 months in order to be eligible for how-to support questions or chat services. If this time has expired, please purchase a renewal. For Craft 3, renewals can be purchased from inside your Craft CP, or through your Craft ID account.

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Last Updated: 7/17/2019, 1:24:11 PM