Premium Support

Solspace now offers premium paid support services for our plugins! Have lots of questions or building something complex? Need help with a custom module? Have a complicated upgrade? Get direct high-priority email/chat/web call access to the Software team.

My experience with Solspace Premium Support was fantastic! They contacted me in a matter of minutes and within 30 minutes, I was talking to the lead developer. Gustavs was amazing to work with and helped me through my issue quickly and efficiently. I can’t recommend the Premium Support enough, and will definitely be using it in the future when needed.

– Jeff Glenn, Paradigm Marketing & Creative

Here are some of the ways you can use this service:

Unlimited Questions

Unlimited Questions

Have lots of questions for your project? No such thing as too many questions here.

 Priority Support

Priority Support

You become our number 1 priority and your questions always go to the front of the line.

 Access to Live Calls

Access to Live Calls

Wish to be able to have a web call with the Software team? Premium support gives you access to that!

 Access to Live Chat

Access to Live Chat

Wish to have a live web chat with the Software team? Premium support gives you access to that!

 Brainstorming & Planning

Brainstorming & Planning

Building something complex and wish to get your flows right from the start? Let us help guide you.

 Rescue

Rescue

Is there a pressing issue affecting your site or project? Let us help you put out that fire.

 Product Demo

Product Demo

New to our product? We can help you every step of the way and walk you through setting it up.

 Advanced Templating

Advanced Templating

Need something complex in your templates? Our developers know all the tricks and best practices.

 Template/Code Review

Template/Code Review

We can review your templates or custom module and confirm everything looks good & reliable.

 Challenging Upgrades

Challenging Upgrades

Have an ugly upgrade to make? Let us help you out and make sure it goes smoothly!

 Custom Modules

Custom Modules

Building a custom module to extend our plugin? A developer can help coach you through it.

 Development of Minor Features

Minor Features

Need a small improvement to our software? We can custom develop a solution for you!

 And More!

and More!

Need us for something else not listed here? We can likely help with that too!

Sign up for Premium Support now!

TIP

If you have any questions about our Premium Support service, feel free to contact us and we can determine if our Premium Support service is right for you. If you're ready to proceed, fill out the form, select the number of hours and submit payment below:

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Solspace is not just a plugin company. We also build and maintain websites. In fact, we often help other developers with their website builds. Learn more about our second chair development services today.