Premium Support
Solspace now offers premium paid support services for our plugins! Have lots of questions or building something complex? Need help with a custom module? Have a complicated upgrade? Get direct high-priority email/chat/web call access to the Software team.
My experience with Solspace Premium Support was fantastic! They contacted me in a matter of minutes and within 30 minutes, I was talking to the lead developer. Gustavs was amazing to work with and helped me through my issue quickly and efficiently. I can’t recommend the Premium Support enough, and will definitely be using it in the future when needed.
– Jeff Glenn, Paradigm Marketing & Creative
Here are some of the ways you can use this service:
Unlimited Questions
Have lots of questions for your project? No such thing as too many questions here.
Priority Support
You become our number 1 priority and your questions always go to the front of the line.
Access to Live Calls
Wish to be able to have a web call with the Software team? Premium support gives you access to that!
Access to Live Chat
Wish to have a live web chat with the Software team? Premium support gives you access to that!
Brainstorming & Planning
Building something complex and wish to get your flows right from the start? Let us help guide you.
Rescue
Is there a pressing issue affecting your site or project? Let us help you put out that fire.
Product Demo
New to our product? We can help you every step of the way and walk you through setting it up.
Advanced Templating
Need something complex in your templates? Our developers know all the tricks and best practices.
Template/Code Review
We can review your templates or custom module and confirm everything looks good & reliable.
Challenging Upgrades
Have an ugly upgrade to make? Let us help you out and make sure it goes smoothly!
Custom Modules
Building a custom module to extend our plugin? A developer can help coach you through it.
Minor Features
Need a small improvement to our software? We can custom develop a solution for you!
and More!
Need us for something else not listed here? We can likely help with that too!
Sign up for Premium Support now!
TIP
If you have any questions about our Premium Support service, feel free to contact us and we can determine if our Premium Support service is right for you. If you're ready to proceed, fill out the form, select the number of hours and submit payment below:
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