Updating from Freeform 2.x

WARNING

Freeform 3 has now proven to be stable for upgrades from Freeform 2.x. However, due to the nature of this update (consolidating Lite + Pro + Payments editions plugins plus other big changes) we recommend anyone upgrading from Freeform 2.x to do so carefully in a development environment and follow the special instructions below.

The Freeform 2.x to Freeform 3.x upgrade is special for a variety of reasons, each of which carry implications:

  • It consolidates the 3 separate plugins (Lite + Pro + Payments) into a single plugin with real editions.
  • Some Lite features are now Pro only, while the Payments plugin features are now part of the Pro edition (see Key Changes table below).
  • Lite customers have all been granted access to Freeform 3.x Pro licenses (freely available with valid (non-expired) licenses, otherwise an renewal is required).
  • Freeform Lite and Pro both have reduced prices now!
  • The package name for Freeform has changed from craft3-freeform to craft-freeform.
  • There may be a bit of a clean-up process for Pro and/or Payments plugins (if applicable).

Key Changes

Freeform 3 brings some exciting new features to Freeform, but there have also been a few changes to what's offered between the Lite, Pro and Payments editions. The chart below will explain those changes so you know how to account for them in the future. All existing Lite customers prior to version 3 becoming available have been granted access to Freeform 3.x Pro licenses (freely available with valid (non-expired) licenses, otherwise an renewal is required).

WARNING

All Freeform customers' v2 Lite licenses have been upgraded to v3 Pro licenses as of June 11, 2019. If your Freeform license(s) have expired, and you wish to renew to get access to Freeform 3, please be aware that your old Lite license is now a single Pro license and your old Pro and/or old Payments license(s) are discontinued. This means that if you originally had old Lite and old Pro, you now have new Pro (all you need) and your old Pro (seperate plugin license) essentially no longer exists. Renewals will only require renewing your new Pro license.

If you wish to downgrade your new Pro license to a new Lite license, please contact the Craft Support Team for assistance, and they'll be happy to help. We apologize for any confusion and inconvenience. Just be aware that some features from Freeform 2 Lite are no longer available in Freeform 3 Lite (see below).

TIP

For a full list and comparison of all features available to Freeform 3 Lite and Pro, please check out the Compare Chart documentation.

✓ Added  |  ↻ Improved  |  × Removed  |  ✓/× No Change

Pricing & Support

Lite 3

Pro 3

Craft Compatibility 3.1+ 3.1+

Forms

Build User registration forms ×
Built-in JS plugin (for improved flexibility)

Fields

⎼ Table ×
⎼ Opinion Scale ×
⎼ Invisible ×
⎼ Signature ×
⎼ Rich Text block ×
⎼ Confirm ×
⎼ Password ×
⎼ Number, Phone, Website Uses designated input types now Uses designated input types now
Populate fields from URI query string

Email Notifications

HTML Email body
Text Email body
Include Reply-to, CC and BCC
Attach predefined Assets/files to be included ×
Retroactively resend email notifications ×

Submissions

Edit submissions on front end ×
Search on submission data on front end
Limit form to 1 submission per user ×
Map submission data to Craft Elements ×
Relate submissions to Craft Elements ×
Automatically purge submission data ×

Exporting

Export submission data
CSV

Excel, CSV,
XML, JSON, Text

Spam Protection

Built-in Honeypot
Javascript Enhancement for Honeypot
Spam folder
reCAPTCHA v2 Checkbox
reCAPTCHA v2 Invisible ×
reCAPTCHA v3 ×

API Integrations

CRM API integrations ×
Mailing List API integrations ×
Webhooks ×
Slack, Zapier, generic
Accept Payments (Stripe) N/A
+$59

Included
+$59

Usability

Rename plugin ×

✓ Added  |  ↻ Improved  |  × Removed  |  ✓/× No Change

Updating from 2.x

To transition from Freeform 2.x to Freeform 3.x, please follow the instructions below very carefully.

WARNING

All Freeform customers' v2 Lite licenses have been upgraded to v3 Pro licenses as of June 11, 2019. If your Freeform license(s) have expired, and you wish to renew to get access to Freeform 3, please be aware that your old Lite license is now a single Pro license and your old Pro and/or old Payments license(s) are discontinued. This means that if you originally had old Lite and old Pro, you now have new Pro (all you need) and your old Pro (seperate plugin license) essentially no longer exists. Renewals will only require renewing your new Pro license.

If you wish to downgrade your new Pro license to a new Lite license, please contact the Craft Support Team for assistance, and they'll be happy to help. We apologize for any confusion and inconvenience. Just be aware that some features from Freeform 2 Lite are no longer available in Freeform 3 Lite (see below).

  1. BACKUP YOUR SITE FILES AND DATABASE.
  2. Update to the latest versions of Lite, Pro and/or Payments. This isn't exactly required, but it will help narrow down any potential issues (isolate whether any potential issue has to do with an old Freeform 2.x migration or the 3.x migration, etc).
  3. Carefully review the changelog for Freeform 3.x as well as the new key features/changes table above.
  4. If your Freeform license(s) are currently expired, you will need to renew the new Freeform 3 Pro license (formerly your old Freeform 2 Lite license, regardless of which edition you had before). If you had an old Freeform 2 Pro license, it essentially no longer exists. We recommend renewing the license inside the Craft ID site this time: Renew the new Freeform 3 Pro license
  5. We recommend updating via Composer from the Terminal:
    • Open your Craft site's main composer.json file and adjust the following information (example) FROM:




       
       
       



      "require": {
          "php": ">=7.0.0",
          "craftcms/cms": "^3.1.0",
          "vlucas/phpdotenv": "v2.4.0",
          "solspace/craft3-freeform": "^2.5.0",
          "solspace/craft3-freeform-pro": "^2.5.0",
          "solspace/craft3-freeform-payments": "~1.0.0",
          "solspace/craft3-calendar": "^2.0.0"
      },
      
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    • Change it TO (note change of solspace/craft3-freeform to solspace/craft-freeform also):




       



      "require": {
          "php": ">=7.0.0",
          "craftcms/cms": "^3.1.0",
          "vlucas/phpdotenv": "v2.4.0",
          "solspace/craft-freeform": "^3.0.0",
          "solspace/craft3-calendar": "^2.0.0"
      },
      
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    • Open your Terminal and go to your Craft project: cd /path/to/project
    • To run the available updates for your site, run composer update
  6. Proceed to Craft control panel and click the Finish Updates button when it shows.
    • The Freeform 3.x migration and Composer update should have updated Freeform Lite 2.x to Freeform 3.x with a Pro edition license, and have uninstalled and removed the old Freeform Pro 2.x and Freeform Payments plugins.
  7. Go to the Plugins section of your Craft 3 control panel (Craft CP -> Settings -> Plugins) and ensure that you have the Pro edition of Freeform. If not, follow the steps below:
    • Click on the Lite \ Trial flag/button, which will take you to the Freeform product page inside the Craft Plugin Store. Switch editions, Step 1
    • Click on the Reactivate button to activate the Pro edition for your site. Switch editions, Step 2
    • Alternatively, you could edit the edition setting inside Craft's Project Config file to have a value of pro.
  8. Carefully review Freeform inside the control panel and in your templates and ensure that everything works correctly and/or necessary updates to forms/templates/settings are made. If you ever use the demo templates to review/test/experiment, please note that we've made large updates to the demo templates for Freeform 3.x, so you may wish to reinstall them.
  9. Ignore any previous old Pro and old Payments licenses you may have had, as these are now discontinued as of June 11, 2019. Your old Lite license is now a new Pro license, which grants you access to all of Freeform's features.

Troubleshooting

If something didn't go right, or if you're viewing this guide after performing the upgrade from Freeform 2.x to 3.x, please check out some of the common issues below:

Make sure you're calling Freeform 3 correctly

Your main Craft composer.json file should contain:

  • ONLY "solspace/craft-freeform": "^3.0.0"
  • NOT "solspace/craft3-freeform": "^3.0.0" (notice the 3).
  • NOT "solspace/craft3-freeform-pro": "^3.0.0" (Pro is now part of the main solspace/craft-freeform package).
  • NOT "solspace/craft3-freeform-payments": "^3.0.0" (Payments is now part of the main solspace/craft-freeform package).

As of Freeform 3.5+, there is a check to see if any of the following old Freeform 2.x folders exist (and while solspace/craft3-freeform will still pull the latest Freeform 3.x for now, it won't work forever):

  • /vendor/solspace/craft3-freeform
  • /vendor/solspace/craft3-freeform-pro
  • /vendor/solspace/craft3-freeform-payments

WARNING

If you happen to have the old Freeform Pro 2.x plugin still installed (and enabled), please see Old Freeform Pro 2.x plugin still installed guide further below.

To resolve this issue:

  1. BACKUP YOUR SITE FILES AND DATABASE.
  2. Update your main Craft composer.json file to include only "solspace/craft-freeform": "^3.0.0" for Freeform.
  3. Remove any other instances of the old Freeform 2.x dependencies.
  4. Run composer update in your terminal.
    • If you do not have access to run composer update, you can try performing any Craft or plugin update (or install new plugin temporarily) from the Craft CP to have Craft run the update on its end.
  5. Check the /vendor/solspace/ directory and ensure that only the following folders exist:
    • craft-freeform
    • craft3-commons
    • craft3-calendar (if Solspace Calendar plugin is installed)
    • express-forms (if Solspace Express Forms plugin is installed)
  6. If any other folders exist, remove them.
  7. Verify everything is working correctly.

Seeing odd errors in CP and/or templates

If you're seeing any odd errors related to Pro features and field types, such as reCAPTCHA, Date Picker, Exporting, etc, it's likely because you still have old Freeform Pro 2.x installed.

To resolve this issue:

Please see Old Freeform Pro 2.x plugin still installed guide below.

Seeing plugin licensing errors

If you're seeing licensing errors in the control panel such as:

There’s a licensing issue with the Freeform plugin. Please fix on an environment where administrative changes are allowed.

This might be because you're using the wrong edition or specifying the wrong edition in your Project Config file, etc.

To resolve this issue:

If using Craft's Project Config feaure, open up your project.yaml file and check for freeform. Ensure that the edition property contains a value of lite or pro (according to which edition you have), and NOT standard.

If that still does not resolve the issue, please see the Changing Editions documentation.

Old Freeform Pro 2.x plugin still installed

It's perfectly possible for a site to have both Freeform 3.x and old Freeform Pro 2.x (or old Freeform Payments 1.x) installed and running at the same time, but it's not correct and needs to be fixed.

When Craft 3 was first launched, they did not support true plugin editions. This meant that for us to provide a Pro edition of Freeform, it needed to be done as a Lite plugin + a Pro plugin. So if you wanted to have Freeform Pro, you needed to have 2 different plugins installed. EVentually, Craft added support for true editions of plugins, meaning that we could finally have a single Freeform plugin (which replaced the old Lite plugin) that allowed toggling of editions to enable Pro functionality, etc.

Since the old Freeform Pro plugin was intentionally built to have its own namespacing and be installed alongside the other freeform Lite package, if the upgrade guide for upgrading from Freeform 2.x to 3.x was not followed (or not followed correctly), what could happen is that you get the new Freeform 3.x plugin and files AND keep the old Freeform Pro 2.x plugin and files as well, and sort of have Freeform installed twice. The old Freeform Pro plugin however, only carries with it some old Pro files that made the Pro parts work for old Freeform 2.x. What then happens is that Freeform 3.x includes all of those Pro files, and they double up against what the old Freeform Pro 2.x package has and can trigger some random errors either in the CP or front end, depending on which Pro features you're using.

In Freeform 2.5.23, we introduced a change that would prepare the path to upgrading to Freeform 3.x. This change would allow the upgrade migration in 3.x to attempt to automatically uninstall the old Freeform Pro 2.x plugin (and/or Payments) without uninstalling some Pro database tables. This is critical to understand before proceeding with the solution below...

To resolve this issue:

WARNING

If your installed version of the old Freeform Pro 2.x plugin is below 2.5.23, please follow the guide from Step 1. If you already have 2.5.23 or greater, you can skip Step 2.

  1. BACKUP YOUR SITE FILES AND DATABASE.
  2. If your installed version of the old Freeform Pro 2.x plugin is below 2.5.23:
    • Inside your main Craft composer.json file, update the the old Freeform Pro 2.x dependency to request the newer 2.x version: "solspace/craft3-freeform-pro": "^2.5.23".
    • Run composer update in your terminal to get the latest 2.x package.
    • Visit the Craft control panel and run any migrations necessary.
  3. Go to the Plugins page inside the Craft control panel.
  4. Verify that the old Freeform Pro 2.x plugin is at least 2.5.23 or greater.
  5. Uninstall the old Freeform Pro 2.x plugin.
  6. Open up your site's main Craft composer.json file to include only "solspace/craft-freeform": "^3.0.0" for Freeform. Remove any other instances of the old Freeform 2.x dependencies.
  7. Run composer update in your terminal.
  8. Check the /vendor/solspace/ directory and ensure that only the following folders exist:
    • craft-freeform
    • craft3-commons
    • craft3-calendar (if Solspace Calendar plugin is installed)
    • express-forms (if Solspace Express Forms plugin is installed)
  9. If any other folders inside the /vendor/solspace/ directory exist, remove them.
  10. Verify everything is working correctly.



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Last Updated: 10/8/2019, 4:22:31 PM